Hobby Online

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About Us

Hobby Online (Pty) Ltd

Company registration 2015/398480/07

24 Rapid Street  Unit C   Riverside Industrial.  Nelspruit.   (Behind BP Garage)

P.O. Box 13537.  Riverside Nelspruit 1226

VAT Registration:  4410277547

 

Legal Stuff

NOTICE

This web site is owned and operated by Hobby Online (Pty) Ltd, trading as Hobbyonline.co.za.

Where the term Hobbyonline.co.za. or company is used, it is to be accepted by the user (customer) as a term of use that is interchangeable for Hobby Online (Pty) Ltd.

TERMS & CONDITIONS

The following terms and conditions apply to your use of the Hobbyonline.co.za web site ("the web site")as to Hobby Online (Pty) Ltd and any company directors or employees of the company, and its customers. Your use of the web site indicates your acceptance of these terms and conditions.

These terms and conditions are subject to change by Hobby Online (Pty) Ltd, and the company may change the content of its terms and conditions at any time without any prior notice to anyone.

By purchasing or using this site, the customer herein agrees to be bound to the terms and conditions listed on www.hobbyonline.co.za.

1. Placing Order / Pricing

Any Quotation made by Hobby Online (Pty) Ltd is not an offer to sell, and no order given in pursuance of any Quotation shall bind the company unless accepted by it. Unless otherwise agreed in writing, all orders are subject to acceptance by Hobby Online (Pty) Ltd within seven (7) days of receipt by Hobby Online (Pty) Ltd of the customer's offer.

All pricing is in South African Rands and inclusive of VAT. Please note that pricing and stock availability are subject to change without prior notice. Hobby Online (Pty) Ltd reserves the right not to sell below its cost.

All orders placed, are subject to confirmation and acceptance by Hobby Online (Pty) Ltd, this includes the pre-paid orders, eg. Payment made by EWay,Payfast, Paypal or Paymate, Eft or direct deposit etc.

Hobby Online (Pty) Ltd may vary prices in the event of price changes or errors made by suppliers on reasonable prior notice to the customer. If Hobby Online (Pty) Ltd requests payment for increased prices, you may cancel the order by giving notice to Hobby Online (Pty) Ltd, which must be received within seven days of the announcement of the increase.

To minimise errors and improve efficiency, orders should be placed using our on-line ordering system whenever possible.

Price may vary depending upon location due to freight costs and other logistical requirements.

Hobby Online (Pty) Ltd reserves the rights to adjust freight cost at any time.

2. Delivery/collection

We do not ship to PO Boxes, due to the current postal situation, but prefer to use a courier service.

We do not ship to third party addresses unless that address is known and can be verified by Hobby Online (Pty) Ltd.

The Customer shall at their own expense, arrange collection of products from Hobby Online (Pty) Ltd at its premises. Alternatively, Hobby Online (Pty) Ltd in its sole and absolute discretion may arrange physical delivery of products to the Customer at the Customer's supplied address, such delivery being at the cost of the Customer. The Customer shall be deemed to assume and shall be liable for loss or damage to products from the time they are placed on to the vehicle to transport them from Hobby Online (Pty) Ltd premises unless the Customer has insured the item when buying from Hobby Online (Pty) Ltd.

Customers are responsible to have someone at the delivery address to sign for and accept the delivery. Cost for re-delivery attempts will be passed to the customers if the delivery address is unattended at the time of delivery.

After your order is placed, you will be sent an E-mail acknowledgement which will include your order number.

3. Delivery time

Any date Quoted for delivery is an estimate only, and unless a guarantee shall have been given by Hobby Online (Pty) Ltd in writing providing for liquidated damages for failure to deliver by the Quoted date, Hobby Online (Pty) Ltd shall not be liable to the Customer for any loss or damage howsoever arising for failure to deliver on or before the Quoted date. The Customer shall accept and pay for Products, not withstanding any failure by Hobby Online (Pty) Ltd to deliver by the Quoted date.

Goods specially ordered in, must be fully paid for prior to delivery & cannot be returned or exchanged without express approval from Hobby Online (Pty) Ltd in writing. The latter case would still attract the normal restocking fee.

4. Returns / Refunds / Cancellations

There will be no credit given on order price difference, due to price drops. Please select carefully at the time when you place your order.

Returns for refund will only be accepted within 7 days of you receiving the goods. A restocking fee of 25% of the purchase price will be deducted. Returned goods must be in its original condition and include all the original packaging. Shipping and handling cost are not refundable.

Any incorrect, missing or damaged items received must be reported to Hobby Online (Pty) Ltd within 24 hours of you receiving the delivery. This can only be done by E-mail or Phone. We recommend by email so that you have verification of such notice.

If item(s) received is not what was ordered please do not open the sealed package in which it was sent. Any attempt to use the incorrect item will be deemed to be acceptance by the customer of the item(s) as a satisfactory substitute for the one that was ordered and no further claim can be raised thereafter.

Hobby Online (Pty) Ltd owns the title of any extra goods shipped with your order that have been despatched in error.

If requested by Hobby Online (Pty) Ltd, the Customer may be required to provide information in that Hobby Online (Pty) Ltd can easily assist the Customer with any monetary refund or cancellation. This information may include member's names, address, home phone, work phone, credit card details and other relevant information required by Hobby Online (Pty) Ltd. Failure to provide sufficient information may delay the refund or cancellation, Hobby Online (Pty) Ltd is not to be held responsible for any delays according to clause provided by Hobby Online (Pty) Ltd.

Any attempt to cancel an order must be made as soon as possible. Cancellations attempted after the despatching of an order will result in the customer having to pay the shipping and handling charges on the package and the cost of shipping the package back as well as a 25% restocking fee.

Cancellations may be communicated by telephone or email. Saturdays, Sundays and holidays by E-mail only.

Cancellations for assembled system orders will incur a 25% cancellation fee. This is to reflect the labour cost and the depreciation for the used parts.

Cancellation for specially ordered items will also attract a 25% cancellation fee. This is to cover the return to stock fee implied by our suppliers and shipping cost.

5. Warranty Claim

Goods under warranty cover will be replaced or repaired by the manufacturers/individual subscribers. No refund can be provided under any circumstances.

Warranty only covers the item(s) sold by Hobby Online (Pty) Ltd. Warranty does not cover any other equipment used in conjunction with the item(s) sold by Hobby Online (Pty) Ltd.

Hobby Online (Pty) Ltd does not handle warranty claim for those goods where the manufacturer accepts direct warranty claims from customers.

In the event that normal stock lines, advertised in the Hobby Online (Pty) Ltd price list are to be returned. A 25% restocking charge applies goods must be in original saleable condition & a copy of invoice attached. This applies within 14 days of delivery & at the sole discretion of Hobby Online (Pty) Ltd and a "returns" number & approval must be received before sending the goods & this must appear on returned goods & documents.

All warrantees are voided if returned product is found in any way to be mishandled, incorrectly installed, modified, tampered, abused, physically damaged or used under wrong voltage etc.

Hobby Online (Pty) Ltd is not responsible for data contents or the security of the data contents contained in any returned goods.

Customer is responsible for proper packaging of returns. All warranties will be void on items that are insufficiently or inaccurately packaged. Customer is responsible for all the shipping charges associated with returning the defective merchandise. If any item(s) returned for warranty claim is determined to be physically damaged, the item(s) will be returned to the customer as is.

Customer is responsible for any shipping and insurance cost involved in sending the warranty claim goods back to Hobby Online (Pty) Ltd. Hobby Online (Pty) Ltd is not responsible for any parcel missing in transit, on its return back to Hobby Online (Pty) Ltd.

Product(s) discontinued by manufacturer(s) shall be upgraded to a similar product or a credit will be given at the current market value or the purchase price whichever is lower.

SPECIAL NOTE RE LIPO AND LIFE BATTERIES: Customers are to note that Lipo or life batteries that have been connected to a charger or rc vehicle voids warranty. These batteries are inherently unstable and no warranty is given once the product is used. They are a perishable item and must be viewed as such.

6. Warranty turnaround time

Turnaround time for warranty claims largely depends on the suppliers or the distributors. Hobby Online (Pty) Ltd will try its best to speed up the process. Please understand the time involved for a warranty claim will include: time to test the item, shipping back to the supplier, suppliers own test and replacement/repair, and the shipping back to Hobby Online (Pty) Ltd.

Hobby Online (Pty) Ltd will not provide advance replacement under any circumstances. Please keep this in mind when you place your order. Hobby Online (Pty) Ltd is not responsible for any losses resulting from the time it takes to have the faulty item replaced or repaired.

Hobby Online (Pty) Ltd will not be held liable for losses due to failure to meet any delivery deadline.

7. Payment

Unless otherwise agreed in writing, payment for products supplied shall be made in full by the Customer to Hobby Online (Pty) Ltd without deduction or demand, within the approved term as advised by Hobby Online (Pty) Ltd, or in the absence of a term approved by Hobby Online (Pty) Ltd, within (7) days from the order date.

Payment for products ordered through Hobby Online (Pty) Ltd can be made by direct debit to Hobby Online (Pty) Ltd current account.

8. Default in Payment

If the Customer defaults in payment to Hobby Online (Pty) Ltd, then:

a) the Customer shall pay to Hobby Online (Pty) Ltd, on demand, interest on any overdue money during the period of default at the rate for the time being fixed under Section 2 of the Penalty Interest Rates Act 1983, and

b) all moneys owing by the Customer to Hobby Online (Pty) Ltd shall become due and payable forthwith without demand, and

c) Hobby Online (Pty) Ltd may at its sole and absolute discretion suspend the provision of credit to the Customer until all amounts owing by the Customer are paid in full

9. Liability

a) Hobby Online (Pty) Ltd shall not be liable to the Customer, or to any other person whomsoever, for any loss or damage whatsoever or howsoever caused arising directly or indirectly in connection with the Products, other than expressly imposed by statute in terms of which it is not possible to limit or exclude liability.

b) Hobby Online (Pty) Ltd expressly excludes liability for consequential loss or damage including but not limited to loss of profit, business, revenue, goodwill or anticipated savings.

10. Retention of Title

10.1 The title to the Products will pass to the Customer when payment in full for the Products has been received by Hobby Online (Pty) Ltd. Until the Customer has paid to Hobby Online (Pty) Ltd the full purchase price:

a) Customer shall hold the Products as Bailee for Hobby Online (Pty) Ltd.

b) the Products shall be stored at the Customer's risk, and in such manner that they are readily distinguishable from other products owned by the Customer or other persons.

c) the Customer shall indemnify Hobby Online (Pty) Ltd against any claim, action, proceeding, damage, loss, costs, expense or liability whatsoever, arising out of the possession, use or disposal of the Products by Hobby Online (Pty) Ltd, or repossession or attempted repossession by Hobby Online (Pty) Ltd.

d) any sale of the Products shall be effected as Bailee for Hobby Online (Pty) Ltd, and the proceeds of such sale shall be held on trust for Hobby Online (Pty) Ltd. The proceeds of such sales must be held in a separate account or otherwise clearly identified in the books and records of the Customer.

e) the Customer shall permit Hobby Online (Pty) Ltd to inspect the Products, and the records and books of the Customer to the extent that they relate to the Products.

f) reserve right of entry to inspect or recover goods owned by Hobby Online (Pty) Ltd, wherever they are located.

10.2 In the event that:

a) the Products are not paid for in full in accordance with these terms and conditions of sale, or any other agreement between Hobby Online (Pty) Ltd and the Customer; or

b) the Customer commits any breach of the terms and conditions of sale or any other agreement between Hobby Online (Pty) Ltd and the Customer; or

c) the Customer receives notice of or reasonably believes that a third person may attempt to levy execution against the products; or

d) the Customer makes or proposes to make an arrangement with its creditors or is placed under official management, or a petition is presented, or an application filed for the winding up of the Customer, or the Customer ceased to trade, or the Customer (being a natural person) commits an act of bankruptcy., then Hobby Online (Pty) Ltd may, at any time, without notice to the Customer, and without prejudice to any other right which it may have against the Customer, terminate the contract and the bailment referred to above, and enter upon any premises owned or occupied by the Customer where Hobby Online (Pty) Ltd reasonably believes the Products may be stored, and repossess the Products without being liable for any damage caused, and subsequently dispose of the Products at its discretion. In this event, the Customer ceases to be liable to Hobby Online (Pty) Ltd for payment for the Products, If Moneys are recovered in full.

11. Disclaimer

Due to changing market forces and other extenuating circumstances that affect product availability, and price stability Hobby Online (Pty) Ltd reserves the right to withdraw any product the company advertises and change prices without notice.

Information contained throughout the web pages and in the company database is believed to be accurate and reliable at the time of publishing. There may be misprints, human errors, and omissions. The company reserves the right to make changes and corrections in prices, products, and specifications without notice.

Images displayed on this web site should be regarded as illustrative and informational purpose only. The actual products are often not identical to the images.

Hyperlinks (URL) provided throughout the company product pages can only be used as references only. The products carried are often not identical to the contents contained in the links. If unsure, please contact Hobby Online (Pty) Ltd.

12. Obligations of the Customer

As subscriber to Hobby Online (Pty) Ltd, the Customer must provide current, complete, and accurate information about the Customer at all times.

The Customer is entirely responsible for their account which includes confidentiality, any and all activities through using the Customer's account, Hobby Online (Pty) Ltd will not be held responsible in any manner.

On the first purchase the Customer places with Hobby Online (Pty) Ltd, the Customer might be required to provide additional identification to Hobby Online (Pty) Ltd to help eliminate Internet credit card fraud and to provide additional security.

Hobby Online (Pty) Ltd reserves the right to terminate a Customer's account if it is found to contain false, incomplete, inaccurate information. If any security concerns or breaches arises from the Customer, they shall report it to Hobby Online (Pty) Ltd immediately.

Hobby Online (Pty) Ltd does not store any credit card details for any Customers. The Customer will ensure that credit card details are their sole responsibility to safe guard.

13. Provision of Credit

The provision of credit and/or the continued provision of credit by Hobby Online (Pty) Ltd to the Customer from time to time, shall be in the absolute discretion of Hobby Online (Pty) Ltd.

a/ Hobby Online (Pty) Ltd may at its absolute discretion extend credit to the Customer; or

b/ extend and/or continue to extend credit to the Customer subject to the provision of security in a form acceptable to Hobby Online (Pty) Ltd; or

14. Differences and Complaints

Subject to the provisions of clause 7, Hobby Online (Pty) Ltd shall not be liable in respect of any difference or complaint arising out of the terms and conditions of sale unless the Customer advises Hobby Online (Pty) Ltd in writing of the difference or complaints not later than fourteen (14) days after the date of the occurrence of the events or circumstances on which the difference of complaint is based.

15. Waiver

The failure or neglect by Hobby Online (Pty) Ltd to enforce or waiver the provisions hereof, shall not be constituted nor shall be deemed to be a waiver of Hobby Online (Pty) Ltd’s rights hereunder, nor in any way effect the validity of the whole or any part of the terms and conditions of sale, nor prejudice Hobby Online (Pty) Ltd’s right to take subsequent action.

16. Sever Ability

In the event that any part of these terms and conditions shall be deemed invalid, unlawful or un-enforceable to any extent, such terms or conditions shall be severed from the remaining terms and conditions, which shall continue to be valid and enforceable to the fullest extent permitted by law.

17. Governing Law

Hobby Online (Pty) Ltd and the Customer agree that the terms and conditions of sale shall be governed by the laws of the South Africa.

Privacy

If you choose to visit the Hobby Online (Pty) Ltd website, you are deemed to accept our Privacy Policy which appears on this site. Your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law. If you have any concern about privacy at the website, please send Hobby Online (Pty) Ltd a thorough description and we will try to resolve it.

Our Privacy Pledge

Any personal information that you submit will be used simply to process your requests and for ongoing email notifications in your area of interest.

From time to time, we may provide information about sales, to reputable third parties and subscriber sellers of this site.

We will release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Hobby Online (Pty) Ltd, our users, or others.

Any changes to our information collection policies will be posted on this page. By using the the Hobbyonline.co.za website site, you are consenting to the collection of information by Hobby Online (Pty) Ltd.

Site Disclaimer

Hobby Online (Pty) Ltd acts only as an agent for some of the items displayed on this site!

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

This site is provided by Hobby Online (Pty) Ltd on an “as is” and “as available” basis. Hobby Online (Pty) Ltd makes no representations or warranties of any kind, express or implied, as to the operation of this site, or the information, content, materials, links to or from other sites or products included on this site. You the user expressly agree that your use of this site is at your sole risk.